Never Miss a Call Again
Your restaurant has a new employee who never sleeps. Covero's AI phone assistant picks up every call, understands your customers, books their tables and answers their questions — just like your best maître d' would.
Autonomous 24/7 Reception
The AI instantly answers every incoming call, even during rush hour. It understands the request, checks real-time availability and confirms the reservation. Your customers get an immediate response, you never miss an opportunity again.
Intelligent & Natural Dialogue
Your assistant knows your menu, your hours, your vegetarian options, your allergens, your parking policy. It answers frequently asked questions with precision, never generic — because it's configured specifically for your establishment.
Smart Transfer to Your Team
Customer complaint, complex request, need to speak to a human? The AI automatically detects situations that require human intervention and transfers the call to your team, with the full context of the conversation.
Your Customers Book by Phone, Without Disturbing You
During lunch service, the phone rings. Nobody can pick up. Result: a lost customer. With Covero's AI phone assistant, this scenario disappears. The AI answers every call, checks real-time availability in your reservation schedule and confirms the slot directly.
The customer wants a table for 4 on Saturday evening on the terrace? The AI checks, suggests available slots, notes preferences (high chair, allergy, terrace) and sends confirmation. If the slot is full, it proposes alternatives. All without any intervention on your part.
Every incoming call is answered instantly. No more ringing into the void during rush hour, no more customers lost due to no answer.
It Knows Your Restaurant Like Your Team Does
The phone assistant is not a generic chatbot. It's configured with your establishment's full context: your menu with prices, your opening hours by service, your vegetarian and vegan options, your allergens, your accepted payment methods, your cancellation policy.
A customer asks if you have gluten-free options? The AI knows your menu and answers precisely. They want to know if you have a terrace? It knows. They ask for the tasting menu price? It has it. Every answer is specific to your restaurant, never generic.
Every Call, Every Word, Every Result
Unlike a traditional phone system, every call handled by the AI is fully transcribed. You can re-read every exchange word for word, verify what was said to the customer and track the result: reservation confirmed, question handled or call transferred.
The AI automatically generates a summary for each call and detects the customer's intent (reservation, cancellation, menu question, complaint). You know exactly what's happening on the phone, even when you're not there.
Monitor Your Phone Reception at a Glance
The phone assistant dashboard gives you a complete view of your phone activity: number of calls per day, average duration, reservation conversion rate, transfer rate to the team. You identify call peaks and adjust your organization.
Financial tracking is equally transparent: each call displays its detailed cost (telephony, speech recognition, AI, voice synthesis). You control your budget down to the cent, with clear monthly billing and no surprises.
The Concrete Results of the AI Assistant
Your phone reception never sleeps again. Measurable indicators from the first days.
Permanent availability, even at night
Missed calls during service
Of calls transcribed and analyzed
Per call (2 min average)
How many calls does your restaurant receive?
No subscription, no minimum. Cost starts from the first call at €0.35. No calls = no fees.
Estimated monthly volume for your restaurant
Pays for itself from 2 extra reservation(s) per month thanks to the AI assistant.
*Estimate based on an average gain of €30 per reservation for your restaurant. Average cost of €0.35 per call (2 min average duration).
Frequently asked questions about the AI phone assistant.
The assistant uses a dedicated phone number connected to your reservation system. When a customer calls, the AI answers instantly, engages in natural conversation through speech recognition and voice synthesis, then processes the request in real time. The dialogue is fluid, natural and adapted to your restaurant's context.
Yes. The assistant is connected in real time to your Covero reservation schedule. It checks availability, takes into account the number of guests, preferences (terrace, high chair, allergies) and confirms the reservation directly in your system. If a slot is full, it suggests alternatives. The reservation appears immediately in your dashboard.
The AI automatically detects situations requiring human intervention: complaints, complex requests, or simply if the customer asks. The call is then transferred to the number of your choice with the full context of the conversation, so your team can take over seamlessly.
The cost is transparent and based on actual usage. An average 2-minute call costs approximately €0.35, with full detail per component: telephony, speech recognition (Speech-to-Text), artificial intelligence (LLM) and voice synthesis (Text-to-Speech). You track your costs in real time from the dashboard, with clear monthly billing.
The assistant is optimized for French. Support for additional languages is under development and will be available soon. The system is designed to adapt to the linguistic context of your clientele.
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Ready to automate your phone reception?
Discover how Covero's AI phone assistant can transform your call handling. No more missed calls, no more lost reservations — request a personalized demo.
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