Help Center – Frequently Asked Questions about Covero

Covero is an online tool designed to help restaurateurs manage their digital activity. Covero allows you to create a showcase website, manage reservations, takeaway orders, and easily communicate with your customers, all without commission.

Covero is for all types of restaurants (dine-in, takeaway, cafes, bars, caterers).

Covero offers all essential features to manage your online presence: turnkey showcase website, commission-free online reservations, takeaway orders / Click & Collect, secure online payment, floor management, customer follow-up system, dynamic menus and QR code menu, schedule and closure management, order statistics and tracking, newsletter and customer communication management, and customer reviews.

Yes, Covero can be used solely to manage your takeaway or Click & Collect orders, without using the reservation feature.

No, Covero takes no commission on your reservations or online orders. You keep 100% of your revenue.

Prices are available on our Pricing page and are simple and transparent. You can choose a plan suited to your activity or build your offer à la carte by selecting only the modules you need.

Not exactly. Covero offers a 12-month commitment but you can terminate early with decreasing fees depending on the timing of the cancellation.

Currently, no free trial is available. However, you can contact us for a personalized presentation.

Your showcase website can be operational in just 2 days after subscription and receipt of your content.

Yes, we handle the design and go-live. The content will depend on what you wish to publish (text, photos, menus, etc.).

No, Covero has been designed to be simple and intuitive. You don't need any technical skills to manage your website or orders.

Yes, all features are optimized for mobile, tablet and desktop. This is crucial as over 70% of customers browse restaurant websites on mobile.

Yes, you can connect your own domain name to your Covero website.

We offer support in English and French via email, WhatsApp and potentially phone. We remain available to assist you with all your questions.

Yes, all your customer data belongs to you and remains confidential.

Yes, Covero is fully GDPR compliant and ensures the protection of your customers' personal data.

Yes, it depends on the chosen plan and your needs. If you only take the showcase website (Start plan), the cost is just €18 excl. VAT per month. You can also choose your modules à la carte (reservations, Click & Collect, loyalty, etc.) without subscribing to a full plan.

Absolutely. We have our own reservation solution, commission-free.

Yes! We train you to use your website. You can change your dishes, prices and photos independently through a simple and intuitive interface.

Absolutely. All our websites are optimized for natural search engine optimization (SEO) from day one: technical structure, speed, meta tags, etc. It's our specialty.

Starting from €18 excl. VAT/month for a simple showcase website. Each module (reservations, Click & Collect, loyalty, QR code payment, etc.) is also available à la carte. The final price depends on your specific needs.

We can arrange a professional photo shoot as an option through our partners. Beautiful photos are essential to make your customers want to visit.